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Introduction
Protecting your privacy and the confidentiality of your information -- over the Internet, on the
telephone, or in person - has always been fundamental to the way we do business at Comfort Inn
Airport. We operate on the basis of a Privacy Policy and related procedures that guide the handling
of the personal information we collect. We have created this privacy statement in order to
demonstrate our firm commitment to protecting the privacy of our guests and visitors to our
website. This policy and related procedures are consistent with the Canadian Standards Association
Model Code for the Protection of Personal Information (herein "CSA Model Code") and applicable
privacy legislation.
Privacy Statement
This policy deals only with personal information handled by Comfort Inn Airport. Personal
information is information about an identifiable individual, excluding business contact
information. The following explains how Comfort Inn Airport handles personal information.
Comfort Inn Airport reserves the right to change this policy and it may be updated periodically.
These changes may affect our use of your personal information. Accordingly, please check for
changes regularly.
Accountability
Comfort Inn Airport (henceforth referred to as "the hotel") is accountable for all personal
information under its control. The hotel's privacy officer is ??????, who can be reached by:
email, at privacy@comfortinn.ca telephone, at (709) 753/3500 mail, at 106 Airport Road,
St. John's, NL A1A. Any questions about the hotel's handling of personal information should
be directed to the privacy officer. Please see below for more information about the process
for referring questions about the hotel's handling of personal information.
Purpose of Personal Information
The purpose for which Hospitality Newfoundland and Labrador collects personal information will
be identified at or before the time the information is collected. The hotel may collect personal
information for the purposes of: ..... The hotel will not use personal information for any other
purpose than identified at or before the time of collection.
Consent
The hotel seeks consent for all personal information we collect, use and disclose through
information provided to individuals prior to collection, or at the time of collection. If
you have voluntarily provided information, you have consented to the collection, use and
disclosure of your personally identifiable information as described in this privacy policy.
As required by the CSA Model Code, the hotel will not use personal information for any purpose
other than that for which you consented.
Limits for Collecting, Using, Disclosing and Keeping Personal Information
The hotel does not collect, use or disclose personal information of individuals except when
individuals give consent and provide the information on a voluntary basis. There may be occasions
where more specific personal information is necessary for us to proceed with a request for
information or provide you with a product or service. In such cases, we will provide you with
a description on the information we need. In all cases, the hotel limits the amount and type
of information collected to only the personal information that is required to provide the
individual with the requested information, product or service. We collect only information
that is voluntarily provided by you and undertake that such information will be kept strictly
confidential. We retain personal information only as long as is necessary to provide the
individual with the requested product, service or information and delete or destroy this
information after that time. In some cases, however, legal reporting and retention requirements
necessitate that the hotel retain information for a specific amount of time. The hotel does
not sell or trade any personal information with third parties. The hotel may transfer information
to service providers where information processing is outsourced by the hotel, in the course
of its administrative procedures in specific cases. Where personal information is transferred
to a service provider for processing, we require the service provider to respect this Privacy
Policy and we restrict them from using or disclosing personal information transferred to them
for any purpose other than the provision of services to us. Any personal information that the
hotel retains is kept in such a manner as to ensure its security and confidentiality at all
times.
Safeguarding Personal Information
The hotel respects the privacy of our members, partners, potential website visitors and internet
users and will protect that privacy as vigorously as possible. We store personal information in
electronic and physical files that are secure. Our security measures include secure locks on
filing cabinets and using industry standard techniques such as firewalls, encryption, intrusion
detection and restricted access to records and to equipment, including computers. Unfortunately,
no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while
we strive to protect your personal information, we cannot ensure or warrant the security of
any information you transmit to us or receive from us electronically. This is especially true
for information you transmit to us via e-mail. We have no way of protecting that information
until it reaches us. Once we receive your transmission, we make our best efforts to ensure its
security on our servers.
Accuracy of and Access to Personal Information Collected
The hotel makes every effort to keep personal information as accurate, complete, current and
relevant as necessary for the identified purposes. The hotel does not routinely update personal
information. The hotel makes readily available to individuals our Privacy Policy and related
procedures for managing personal information. Any questions about the handling of personal
information by the hotel can be raised with our privacy officer. At the written request of
an individual, he or she may view or edit their personal information as collected by the hotel.
The hotel will inform them of what personal information we have about the individual, what it
is being used for and, in cases where it has been disclosed, to whom it has been disclosed.
There may be exceptional circumstances as provided by the CSA Model Code under which the hotel
may not be able to give an individual access to the personal information about her or him held
by the hotel. In this case the hotel will explain the reason for this lack of access, as
provided by the CSA Model Code. To make a request, please call, send a letter, email or fax
addressed to our Privacy Officer at the contact indicated above. In your request, please
include the following information: Name, contact details, membership name, the nature of your
request, including whether you wish to view and/or edit information or inquire regarding use
and/or disclosure. The hotel will reply to your request in no later than thirty days after
receipt of the request, or if we are not able to respond within this time period, we will send
you a notice of extension. If we are not able to disclose all the personal information we hold
on you, we will give you a reason for our inability to do so, unless prohibited by law.
Questions
Any questions or comments about the hotel's handling of personal information should be directed
to our privacy officer.
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Departing from St. John's International Airport:
Turn left onto Airport Road. Hotel is located at 106 Airport Road, just .5 km from the airport.
Departing from the TCH:
Take the Portugal Cove Road North exit (#47B), go through the first set of lights and then turn right onto Chinook
Lane. The hotel is located straight ahead.
View Mapquest Directions
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